I am a shareholder in IAG, or British Airways. I received a prospectus from Computershare for the IAG offer of buying new shares for holders of original shares.
I have read the prospectus and decided on my course of action. Reading the prospectus it informs me that I should phone Computershare on the number it lists in the prospectus which I have done.
On getting through you have a choice and I picked the one for IAG, waited on hold for 20 minutes and eventually spoke to a lady.
I explained to her my choice of options and she informed me that I need to go online to register and do my business there.
Customer choice: I want to sell my shares over the phone because I don’t trust the internet (Stock image)
I informed her what the prospectus said, whereby she said she would not discuss this matter and